More and more companies start to realize the benefits of transferring their IT infrastructure for full maintenance to specialized companies, that provide comprehensive equipment maintenance. This is a good opportunity to protect yourself from unforeseen circumstances, save money on equipment maintenance and improve the efficiency of your core business. The service is an excellent alternative to maintaining a staff of in-house technical specialists.
In addition to servicing personal computers, office equipment, server and network equipment, ASTEL provides technical support for any IT equipment.
Support can be provided as a stand-alone/separate service, or in addition to the communication services provided by ASTEL company. There are two options for providing technical support: outstaffing and system maintenance.
Outstaffing involves placing at the disposal of the client a certain number of ASTEL company employees who provide services (work) at the client's location.
System maintenance (SM) involves a set of measures to maintain the equipment in working condition, including preventive, planned, emergency work, as well as work on the replacement of individual parts and blocks, installation and configuration of equipment.
Technical support services are provided at a basic and individual tariff, depending on the work package.
Contact us now to get detailed information about all the technical features and benefits of services!